Return & Refund Policy – Shakircardin

At Shakircardin, we want every purchase to bring confidence and satisfaction. Each of our handbags is crafted from premium-quality leather and carefully inspected before dispatch. However, we understand that there may be rare occasions when you need to request a return or refund. This policy outlines the steps, timelines, and conditions to ensure a transparent and secure experience for our valued customers across the UAE.

Eligibility for Returns

• Items must be returned within 7 days of delivery.
• Products must be in unused, original condition, with tags, protective packaging, and proof of purchase.
• Customized, personalized, or discounted items are non-returnable, unless defective.

Refund Conditions

• Once your return is received, our team will inspect the handbag.
• Refunds are processed within 7–10 business days to your original payment method.
• If the return does not meet quality checks, the item will be sent back at your expense.

Exchanges

We currently allow size or color exchanges within 7 days, subject to stock availability. If the requested item is unavailable, a refund will be issued.

Shipping Costs for Returns

• Return shipping fees are the customer’s responsibility, except in cases of defective or incorrect products.
• We recommend using a tracked courier service for added security.
• For details on delivery timelines and courier handling, please review our Shipping Policy.

Damaged or Defective Products

If your order arrives damaged, please notify us within 24 hours of receipt with supporting photos. Our team will arrange a priority replacement or full refund.

Order Cancellations

• Orders can be canceled before dispatch at no cost.
• Once shipped, cancellations will follow the standard return process.

Customer Responsibility

To ensure a smooth return and refund experience, please:

• Provide accurate details during checkout.
• Retain proof of delivery and return shipment.
• Follow packaging guidelines to avoid product damage in transit.

Our Commitment

Shakircardin has earned trust in the UAE market by offering secure payments, transparent pricing, and reliable after-sales support. Every request is handled professionally, ensuring fairness for both our customers and brand.

Contact Details

If you have any questions regarding returns or refunds, please reach out:

📞 +971508167246
📧 shakircardin@gmail.com
📍 Office 601, Bayan Building Floor-6th, Elegant Lounge Business Center, Dubai